
Pay: £12.50 per hour
Job Type: Part-time
Location: 50 Park Street, Bristol BS1 5JN
Shift & Schedule: Weekday and weekend availability required, 9:00 AM – 8:45 PM
Benefits:
- Employee discount
- Company pension
- Discounted or free food
- Training opportunities in cake decoration and baking
About the Role
Mrs Potts Chocolate House is seeking a friendly and enthusiastic Part-Time Shift Supervisor to join our Bristol store. You will lead shifts, oversee daily operations in the absence of a manager, and help deliver an exceptional customer experience in a vibrant, team-oriented environment.
This role is ideal for someone energetic, outgoing, and passionate about customer service. Candidates living within a 5–10 minute walk from the store are preferred.
Key Responsibilities
- Lead store opening and closing procedures, reporting to management
- Delegate tasks and guide staff during shifts
- Welcome customers and create memorable experiences
- Prepare and serve indulgent treats: hot chocolates, sundaes, milkshakes, cookie sandwiches, cakes, and drinks
- Assist with stock ordering when necessary
- Maintain cleanliness and hygiene standards
- Opportunity to receive training in cake decoration and baking
Requirements & Skills
- Supervisory or barista experience preferred but not essential
- Energetic, outgoing, and customer-focused
- Ability to work a minimum of 3 days per week, including weekdays and weekends
- Strong communication and teamwork skills
If you love chocolate, enjoy leading a team, and thrive in a busy, fun environment, apply today with your CV to join the Mrs Potts Chocolate House family!