Location: Unit 2 Washford Trade Park, Redditch B98 0HX
Hours: 20 hours per week (includes some weekend shifts)
Job Type: Permanent
Pay
- Aged 21 and over: £12.71 per hour + personal sales commission
- Aged 20 and under: £10.85 per hour + personal sales commission
About the Role
Topps Tiles is the UK’s leading tile retailer, with over 300 stores nationwide and a team of more than 1,600 experts. We pride ourselves on delivering excellent customer service and helping customers bring their home and trade projects to life.
As a Sales Assistant, you’ll do much more than serve customers at the till. You’ll play an active role in supporting customers, sharing product knowledge, and helping them choose the right tiles for their projects.
You’ll be part of a small, supportive team where collaboration, trust, and customer satisfaction are at the heart of everything we do.
What You’ll Be Doing
- Helping customers choose tiles that suit their design and project needs
- Offering advice and inspiration to both retail and trade customers
- Building strong relationships with regular trade customers
- Supporting sales growth and earning commission on successful sales
- Learning about products so you can give confident, helpful recommendations
- Assisting with store tasks, including handling and moving stock (tiles can be heavy)
What We’re Looking For
- Friendly, outgoing, and positive attitude
- Willingness to learn (no prior tile or retail experience needed)
- Good communication and customer service skills
- Ability to work as part of a team
- Physically able to lift and move heavy items when required
Benefits
- Competitive hourly pay plus commission
- No late evening shifts
- 3 days off over Christmas (including Christmas Eve and Boxing Day)
- Full training and ongoing development
- Opportunities for career progression within the company
Important Information
Due to the nature of the role and health & safety requirements, applicants must be 18 or over.
About Topps Group
Topps Group is the UK’s largest specialist tile retailer, operating over 300 stores across the country. While many people associate us only with tiles, we are a large retail network offering strong career opportunities, training, and development for people from all backgrounds—no specialist knowledge required to get started.