Location: Unit 1, Alexandria Drive, Ashton-under-Lyne, OL7 0QN
Job Type: Full-Time
Pay: £14.08 per hour
Working Hours: Includes weekend availability
About Screwfix
Screwfix is one of the UK’s leading suppliers of trade tools, accessories, and hardware products. With over 900 stores nationwide and more than 60,000 products available, we are committed to providing excellent service and value to our customers.
We are looking for an experienced and motivated Retail Supervisor to support the daily operation of our store. This role is ideal for someone with supervisory or duty management experience who enjoys leading a team, delivering outstanding customer service, and maintaining high store standards.
Key Responsibilities
Team Leadership
- Lead and support the store team by setting a positive example.
- Motivate colleagues to deliver exceptional customer service.
- Assist with managing daily store operations and resolving customer queries.
Customer Service
- Welcome and assist customers in finding the right products.
- Deliver a friendly, professional, and efficient shopping experience.
- Help drive sales through excellent product knowledge and service.
Store Operations
- Support cash handling and reconciliation processes.
- Ensure compliance with company policies, audits, and safety standards.
- Assist with stock control, merchandising, and warehouse operations.
- Maintain a clean, organised, and well-presented store environment.
Candidate Requirements
We are looking for someone who:
- Has previous experience as a Supervisor, Team Leader, or Duty Manager.
- Can effectively manage and motivate a small team in a fast-paced environment.
- Has strong customer service and sales skills.
- Is proactive, reliable, and eager to learn.
- Demonstrates flexibility, honesty, and a strong work ethic.
Benefits
- Competitive hourly rate of £14.08.
- 28 days annual leave, increasing with length of service up to 33 days.
- Company pension scheme with up to 14% employer contribution.
- Life insurance cover.
- 20% employee discount at Screwfix and B&Q.
- Discounted healthcare plans.
- Share Save Scheme.
- Comprehensive training and career development opportunities.
Store Opening Hours
- Monday to Friday: 7:00 AM – 8:00 PM
- Saturday: 7:00 AM – 6:00 PM
- Sunday: 9:00 AM – 4:00 PM
Equal Opportunities
Screwfix is committed to equal opportunities and welcomes applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.