Kitchen Porter Supervisor

Location: Knutsford, Cheshire (WA16)
Job Type: Full-time
Work Schedule: Rotating shifts, including weekends and public holidays
Work Location: On-site

About Fairmont Cheshire, The Mere

Fairmont Cheshire, The Mere is one of the North West’s leading luxury resorts, offering world-class hospitality, fine dining, a championship golf course, and exceptional spa facilities. Set in the beautiful Cheshire countryside, the resort is dedicated to delivering outstanding guest experiences through exceptional service and attention to detail.

We are seeking a motivated and experienced Kitchen Porter Supervisor to lead our Stewarding team and ensure the highest standards of cleanliness, organisation, and operational efficiency across all back-of-house areas.

Key Responsibilities

  • Lead, support, and motivate the Kitchen Porter team during daily operations.
  • Delegate tasks and ensure work is completed to the highest standards.
  • Train, coach, and support new and existing team members.
  • Conduct team briefings and maintain effective communication throughout each shift.
  • Monitor team performance and provide feedback to management.
  • Supervise dishwashing and kitchen cleaning operations during service.
  • Maintain clean, safe, and organised back-of-house areas, including dishwash, pot wash, storage rooms, corridors, bin areas, and staff facilities.
  • Assist with stock rotation (FIFO), deliveries, equipment setup, and inventory management.
  • Ensure correct waste disposal, recycling, and environmental procedures are followed.
  • Enforce compliance with Health & Safety, COSHH, food hygiene, fire safety, and manual handling regulations.
  • Ensure the correct use of PPE and report any equipment shortages or maintenance issues.
  • Complete and maintain daily and weekly cleaning records.
  • Support the team by carrying out porter duties during busy periods or staff shortages.

Requirements

  • 1–3 years of experience in the hospitality industry.
  • Previous experience leading or supervising a stewarding or kitchen porter team is desirable.
  • Strong organisational and communication skills.
  • Ability to work efficiently in a fast-paced environment.
  • Basic computer skills, including Microsoft Office and mobile applications.
  • Ability to work independently while meeting deadlines.
  • Flexible to work rotating shifts, weekends, and public holidays.
  • Confident communicator with the ability to work effectively across all departments.

Benefits

  • Competitive salary.
  • Company pension.
  • 28 days’ annual leave, including public holidays.
  • Discounted dining at on-site restaurants.
  • Colleague restaurant.
  • Discounts at Fairmont Cheshire, The Mere Spa and Golf.
  • Special rates for Fairmont, Raffles, and Accor Hotels worldwide, including friends and family discounts.
  • Ongoing training and career development opportunities.
  • Long service awards.
  • Opportunity to work within a supportive and professional luxury hospitality team.

Join Our Team

If you’re an organised and hands-on hospitality professional with leadership experience and a passion for maintaining exceptional standards, we’d love to hear from you. Join Fairmont Cheshire, The Mere and become part of a team committed to delivering outstanding luxury hospitality.

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