London SW1A 2AH | £15.18 per hour | Permanent, part-time, 16 hours a week | Thursday and Friday
The role
ISS is looking for a professional, customer-focused Receptionist to join the Front of House team in a busy, high-profile corporate setting. You’ll work two set days a week and be the first point of contact for visitors, clients, contractors and colleagues, supporting both reception and the pass office.
Working pattern
- Thursday: 8:30am to 5:00pm
- Friday: 8:00am to 5:00pm
What you’ll do
- Give every visitor, client, contractor and colleague a professional, welcoming service
- Act as the main point of contact, offering help, information and directions
- Coordinate visitor arrivals, including VIP guests
- Manage visitor check-in, ID checks, pass issuing and visitor records
- Support building security, emergency and health and safety procedures
- Keep reception clean, organised and professional
- Help with booking systems, operational reporting and general facilities support
- Contribute to improvements in customer service and the workplace experience
What we’re looking for
- Previous experience in reception, front of house or customer service
- Excellent communication and interpersonal skills
- Experience handling phone enquiries and busy reception areas
- Confidence with Microsoft Office, including Outlook, Word, Excel and PowerPoint
- Strong organisation and the ability to prioritise
- A proactive, flexible and professional approach
- A passion for delivering great customer service
- Comfort working independently and as part of a wider team
Why join us
ISS is a world-leading workplace and facility management company, working with customers in settings from hospitals to businesses to airports. Everyone at ISS has the chance to develop, grow and make a difference.
ISS is a diverse and inclusive employer. We are a Gold Employer Recognition Scheme award holder, a signatory of the Armed Forces Covenant, and a Disability Confident Committed (Level 2) employer. Through our Joint Forces Programme, we support members of the Armed Forces community and their spouses moving into civilian careers.
How to apply
Apply through the link on this page. For any questions about the role, contact the ISS Resourcing Team.