Coffee Shop Assistant

Location: Boundary Outlet, Walsall
Job Type: Part-time
Hours: 20 hours per week (working 5 days out of 7)

About Boundary Outlet

Boundary Outlet is more than just a retail destination—it’s a place where customers can shop, relax, and recharge. Our in-store coffee shop plays an important role in creating a welcoming atmosphere by offering great refreshments and friendly, high-quality service.

The Role

We are looking for a friendly and enthusiastic Coffee Shop Assistant to join our team. In this role, you’ll help create a warm and inviting environment while delivering excellent food, drinks, and customer service.

Key Responsibilities

As a Coffee Shop Assistant, you will:

  • Welcome customers warmly and provide friendly, professional service
  • Prepare and serve hot and cold drinks, snacks, and light meals to a high standard
  • Operate the till and process payments accurately
  • Maintain cleanliness and hygiene across the coffee shop, including tables, counters, and equipment
  • Assist with restocking and organising supplies
  • Respond to customer questions and accommodate special requests

What We’re Looking For

  • A positive, friendly attitude with a passion for customer service
  • Strong communication and teamwork skills
  • Ability to work efficiently in a fast-paced environment
  • Good attention to detail, particularly with food preparation and hygiene
  • Previous experience in hospitality or a coffee shop is an advantage but not essential, as full training will be provided

What We Offer

  • Company pension scheme
  • Employee assistance programme
  • Store and employee discounts
  • Free on-site parking
  • Subsidised meals
  • Social working hours aligned with retail store opening times
  • Learning and development training
  • Long service awards

Join Our Team

If you enjoy working with people and want to be part of a friendly, customer-focused environment, we’d love to hear from you. Apply today and start your journey with Boundary Outlet.

Apply Now

Leave a Comment