Location: 272-276 Wigan Road, Bolton BL3 5QT
Salary: £24,420 – £35,095 per year
Job Type: Full-time
About the Role:
We are looking for an experienced and motivated Café Manager to lead the daily operations of our bustling café. The successful candidate will combine strong leadership with a passion for hospitality, ensuring high standards of food quality, customer service, and team performance. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and is committed to creating a welcoming atmosphere for all customers.
Key Responsibilities:
- Lead, motivate, and supervise the café team, including baristas, kitchen, and serving staff.
- Oversee food preparation and cooking to maintain consistent quality and presentation.
- Manage day-to-day operations, including opening and closing procedures, stock control, and cash handling.
- Ensure compliance with all food safety regulations and maintain exceptional hygiene standards.
- Organise staff rotas, delegate tasks, and monitor performance to optimise team efficiency.
- Handle customer enquiries and resolve issues promptly, ensuring excellent customer experiences.
- Collaborate with chefs to develop menus that balance creativity with operational practicality.
- Monitor inventory and place orders to prevent shortages or waste.
- Promote a friendly, welcoming environment that encourages repeat visits.
- Implement marketing initiatives to attract new customers and increase sales.
- Train and mentor new staff to uphold café standards.
Requirements:
- Proven supervisory or management experience in a café, restaurant, or hospitality setting.
- Strong background in food preparation, cooking, and production techniques.
- Excellent leadership skills with the ability to inspire and manage a team.
- Knowledge of food safety standards and regulations.
- Previous experience in hospitality management (restaurants, hotels) is highly desirable.
- Strong organisational skills and the ability to multitask in a busy environment.
- Barista experience is advantageous but not essential; basic knowledge of coffee preparation is preferred.
- Exceptional communication skills with a professional and approachable manner.
- Ability to lead by example and foster a motivated, collaborative team culture.
Benefits:
- Competitive salary: £24,420 – £35,095 per year
- Opportunity to lead and grow within a vibrant café environment
- Hands-on role in shaping café operations and customer experience
Work Location: On-site