Housekeeping Assistant – Part-Time

Location: Thornbury Castle, Thornbury BS35
Pay: £12.42 per hour
Hours: 20 hours per week, 10:30 AM – 2:30 PM, 5 days a week (including weekends)
Job Type: Part-Time

About the Role:
Join the professional Housekeeping Team at Thornbury Castle, a stunning Tudor castle hotel set on 15 acres near Bristol. You’ll help create a memorable 5-star experience for guests by keeping the castle’s rooms and communal areas clean, tidy, and welcoming.

Key Responsibilities:

  • Clean and maintain hotel communal areas to high standards (vacuuming, dusting, polishing)
  • Clean and refresh guest bedrooms and bathrooms, including changing linen and towels
  • Restock guest room supplies (linen, amenities, and collaterals)
  • Engage politely with guests when required
  • Report maintenance issues to the Housekeeping Manager

Requirements:

  • Physically fit and able to perform cleaning duties (full training provided)
  • Reliable, hardworking, and team-oriented

Benefits:

  • Monthly share of service charge and tips
  • 28 days holiday including bank holidays (pro rata) + paid day off on your birthday
  • Complimentary stay at the castle after 3 months’ probation
  • Training programs and career development opportunities
  • Staff and family rates on hotel accommodation, food, and beverages
  • Uniform and meals provided while on duty
  • Free parking and recognition programs

About Thornbury Castle:
Thornbury Castle is the only Tudor castle hotel in England, offering 26 luxury rooms, an award-winning restaurant and bar, and unique meeting and event spaces. Our mission is to deliver refined and personalised hospitality, allowing guests to feel like royalty.

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