Location: Harrogate HG2 7ES
Job Type: Part-time, Permanent
Hours: 16 hours per week (over 2 days, including at least 1 weekend day)
Working Days: Monday to Sunday (rota basis)
About Fodder
Fodder is an award-winning farm shop and café, established over 12 years ago. We are proud to be the only farm shop and café in the UK where all profits support a registered charity—the Yorkshire Agricultural Society.
We are recognised as a Top 100 Mid-sized Employer and a Top 25 UK Best Charitable Employer. Fodder is known for exceptional customer service, high-quality produce, and strong relationships with over 430 local farmers and producers. Around 85% of our food and drink comes from Yorkshire.
Job Purpose
We are looking for a motivated and enthusiastic Shop Assistant who brings a positive attitude, strong work ethic, and a willingness to get stuck in.
You will be involved in a variety of tasks, including:
- Receiving and checking deliveries
- Stocking and merchandising shelves
- Serving customers and providing excellent service
- Operating the till
- Supporting deli operations when required
This is a hands-on retail role where teamwork, reliability, and customer focus are essential.
What We Offer
- 30 days holiday (including Bank Holidays)
- 20% staff discount in Fodder farm shop
- 50% discount at Harrogate Sports and Fitness Centre
- 2 staff social events per year
- Pension scheme with 3% employer contribution
- Employee Assistance Programme and GP helpline access
- Life assurance (4x annual salary, non-contributory)
- Complimentary Great Yorkshire Show tickets (after qualifying period)
- Free parking
- Healthy work-life balance
- Closed on Easter Sunday, Christmas Day, Boxing Day, and New Year’s Day
Our Values
We expect all team members to represent the Yorkshire Agricultural Society values:
- Professional: Reliable, honest, and accountable in everything we do
- Respectful: Kind, courteous, and supportive of others
- Open-minded: Willing to listen, learn, and adapt
- United: Collaborative and team-focused
- Dedicated: Committed, loyal, and always ready to go the extra mile
About You
We are looking for someone who:
- Enjoys working in a customer-facing environment
- Has a positive, can-do attitude
- Works well as part of a team
- Is reliable and flexible, including weekends
- Takes pride in delivering great service
If you’re passionate about great customer service and showcasing the best of Yorkshire produce, we’d love to hear from you.