
Location: Birmingham B42 1AA
Pay: £11.60 – £12.71 per hour
Job Type: Part-Time
Job Overview
Join the team at Iceland as a Retail Assistant and become part of a friendly, supportive, and customer-focused retail environment. We are looking for enthusiastic and motivated individuals who enjoy working with people, delivering excellent customer service, and helping create a welcoming shopping experience.
This part-time role offers flexible working hours, competitive pay, and excellent opportunities for career development within a growing and well-respected retailer.
Key Responsibilities
- Deliver outstanding customer service and create a positive shopping experience.
- Replenish shelves and ensure products are well stocked and attractively displayed.
- Keep the store clean, tidy, and organised at all times.
- Assist customers with enquiries and provide helpful product information.
- Operate tills accurately and efficiently when required.
- Support with stock deliveries, merchandising, and general store operations.
- Work collaboratively with colleagues to achieve store goals and maintain high standards.
- Follow all company policies, procedures, and health and safety guidelines.
Skills & Requirements
- Friendly, positive, and customer-focused attitude.
- Excellent communication and teamwork skills.
- Ability to work in a fast-paced retail environment.
- Reliable, hardworking, and willing to take initiative.
- Flexible to work a variety of shifts, including weekends if required.
- Previous retail or customer service experience is beneficial but not essential, as training will be provided.
What We Offer
- Competitive hourly pay of £11.60 – £12.71.
- Flexible part-time working hours.
- A supportive and inclusive team environment.
- Training and opportunities for career progression.
- Employee-focused culture with ongoing development opportunities.
- The chance to build a rewarding career with one of the UK’s leading frozen food retailers.
If you are passionate about customer service and enjoy working in a busy retail environment, we’d love to hear from you. Apply today and become part of the Iceland team!