Location: Gidea Park, RM11 2DY
Job Type: Receptionist
Industry: Health & Wellness
About the Role
A leading premium health and wellness group is looking for a friendly and enthusiastic Receptionist to join its team in Gidea Park.
As the first point of contact for members and visitors, you will provide a warm and professional welcome while helping customers with their questions, bookings and general enquiries.
Key Responsibilities
- Welcome members and visitors with a friendly and professional approach.
- Handle customer enquiries face-to-face and over the telephone.
- Manage bookings and appointments accurately.
- Provide a high-quality, premium customer experience.
- Keep the reception area clean, tidy and presented to brand standards.
- Work closely with colleagues to ensure smooth day-to-day operations.
- Respond to customer needs promptly and professionally.
- Contribute to a welcoming and inclusive club environment.
About You
The ideal candidate will have:
- A genuine passion for customer service.
- Excellent communication and interpersonal skills.
- A friendly, positive and professional attitude.
- The ability to work effectively as part of a team.
- Confidence working in a fast-paced environment.
- Good organisational skills and attention to detail.
Employee Benefits
- Free club membership for you and your family.
- 50% discount on food and drinks.
- Discounts on swimming, tennis lessons and personal training.
- Career progression and internal training opportunities.
- Access to the Wagestream app, including earned-wage access.
- Access to a range of additional employee benefits.
Our Culture
The company aims to create an inclusive and supportive environment where employees can thrive both professionally and personally.
If you enjoy working with people, have a passion for customer service and want to develop your career within the health and wellness industry, this could be a great opportunity for you.