Location: 532 Commercial Road, London E1 0HY
Pay: £9.00–£13.00 per hour
Job Type: Full-time, Part-time, Permanent, or Zero-hours contract
Schedule: Flexible hours
Work Location: In person
About the Role
We are looking for an energetic, friendly, and customer-focused Coffee Shop Assistant to join our team. The ideal candidate will enjoy working with people, be comfortable in a fast-paced environment, and have a positive attitude toward customer service.
You will work closely with our team and support the Barista with preparing drinks, serving customers, processing payments, and keeping the shop running smoothly.
This is a great opportunity for someone who wants to develop their hospitality and customer-service skills while working in a friendly and enjoyable environment.
Key Responsibilities
- Welcome customers and provide friendly, efficient service.
- Take customer orders and process cash and card payments accurately.
- Assist the Barista with preparing and serving drinks.
- Maintain a clean, tidy, and welcoming shop environment.
- Respond professionally to customer questions and complaints.
- Become familiar with the full range of products and services offered.
- Follow company procedures, standards, and health and safety practices.
- Work effectively as part of a team during busy periods.
- Support colleagues with day-to-day shop duties as required.
What We’re Looking For
- Friendly, approachable, and enthusiastic personality.
- Excellent customer-service skills.
- Ability to remain calm and professional in a busy environment.
- Good communication and teamwork skills.
- Reliable, punctual, and willing to learn.
- Previous café, retail, or hospitality experience is helpful but not essential.
Benefits
- Flexible working hours
- Employee discount
- Opportunities to develop hospitality and customer-service skills
- Friendly and enjoyable working environment
Job Types: Full-time, Part-time, Permanent, Zero-hours contract
Pay: £9.00–£13.00 per hour