
Location: Boundary Outlet, Walsall
Job Type: Part-time
Hours: 20 hours per week (working 5 days out of 7)
About Boundary Outlet
Boundary Outlet is more than just a retail destination—it’s a place where customers can shop, relax, and recharge. Our in-store coffee shop plays an important role in creating a welcoming atmosphere by offering great refreshments and friendly, high-quality service.
The Role
We are looking for a friendly and enthusiastic Coffee Shop Assistant to join our team. In this role, you’ll help create a warm and inviting environment while delivering excellent food, drinks, and customer service.
Key Responsibilities
As a Coffee Shop Assistant, you will:
- Welcome customers warmly and provide friendly, professional service
- Prepare and serve hot and cold drinks, snacks, and light meals to a high standard
- Operate the till and process payments accurately
- Maintain cleanliness and hygiene across the coffee shop, including tables, counters, and equipment
- Assist with restocking and organising supplies
- Respond to customer questions and accommodate special requests
What We’re Looking For
- A positive, friendly attitude with a passion for customer service
- Strong communication and teamwork skills
- Ability to work efficiently in a fast-paced environment
- Good attention to detail, particularly with food preparation and hygiene
- Previous experience in hospitality or a coffee shop is an advantage but not essential, as full training will be provided
What We Offer
- Company pension scheme
- Employee assistance programme
- Store and employee discounts
- Free on-site parking
- Subsidised meals
- Social working hours aligned with retail store opening times
- Learning and development training
- Long service awards
Join Our Team
If you enjoy working with people and want to be part of a friendly, customer-focused environment, we’d love to hear from you. Apply today and start your journey with Boundary Outlet.