Location: Harrow, HA1
Job Type: Full-time
Salary: From £1,500 per month
Work Arrangement: In person
About the Role
We are looking for a reliable and detail-oriented Office Support Assistant to join our team in Harrow. This role is ideal for someone with strong organisational skills and an interest in e-commerce and data management. You will play a key role in maintaining accurate and well-optimised product listings across multiple online platforms.
Key Responsibilities
Product Listings & Content Management
- Create, upload, and maintain product listings across e-commerce platforms such as Amazon, eBay, OnBuy, and Shopify.
- Ensure all product information — including titles, descriptions, images, pricing, and inventory — is accurate, consistent, and up to date.
- Optimise product titles, descriptions, and keywords to improve search visibility and performance.
- Update listings to reflect changes in pricing, promotions, and availability.
Product Data & Inventory Management
- Organise and maintain product data using Microsoft Excel and internal product management systems.
- Monitor inventory levels and update listings to reflect stock status, including out-of-stock or backorder items.
- Work closely with inventory and fulfilment teams to ensure stock accuracy and prevent overselling.
- Ensure product images meet platform requirements and accurately represent the products.
Quality Control
- Review product listings for accuracy, formatting, spelling, and grammatical errors.
- Identify and resolve discrepancies or errors in a timely manner to maintain a professional online presence.
Reporting & Analysis
- Monitor and analyse listing performance to identify opportunities for improvement.
- Prepare regular reports on product performance, including metrics such as views, conversions, and sales.
Skills & Experience Required
- Previous experience in e-commerce, retail, or a data entry–focused role.
- Strong proficiency in Microsoft Excel (essential).
- Familiarity with e-commerce platforms such as eBay, OnBuy, and Shopify.
- Excellent attention to detail and accuracy.
- Strong organisational and time-management skills, with the ability to manage multiple tasks.
- Good communication skills and the ability to work collaboratively with different teams.