Location: 45 Prescot Street, London
Job Type: Full-Time (Night Shift)
Benefits: Referral programme, staff perks
About the Role
Join Leonardo Hotels as a Night Receptionist and be the welcoming face of our hotel. You’ll work as part of a friendly, vibrant team to ensure guests have a seamless and memorable stay.
This role puts you at the heart of the hotel experience, managing check-ins, check-outs, and guest enquiries while delivering genuine hospitality.
Key Responsibilities
- Greet and assist guests warmly and professionally
- Manage check-in and check-out processes efficiently
- Provide local guidance and recommendations for an excellent guest experience
- Handle guest enquiries and resolve issues with courtesy and discretion
- Maintain high standards of organisation and administration
- Be a dependable presence during night shifts and ensure guest safety
About You
- Friendly, approachable, and professional
- Strong organisational skills and attention to detail
- Passionate about delivering exceptional guest service
- Reliable and able to work independently at night
- Confident in offering local knowledge and recommendations
Benefits & Perks
- Special room rates at Leonardo Hotels across the UK & Europe
- Company-wide recognition scheme with vouchers for high street shops
- Talent referral programme
- “Thank You Week” events, from ice cream trucks to yoga classes
- Wellbeing initiatives and support programmes
- Ongoing training and clear career progression opportunities
Why Join Leonardo Hotels?
At Leonardo Hotels, we care for our colleagues as much as our guests. With full training, ongoing support, and opportunities to grow, this is the perfect role for anyone looking to build a career in hospitality. We are committed to creating an inclusive workplace where everyone is welcomed, valued, and empowered.