Location: Smethwick, B66 3JH
Salary: £24,000 – £30,091 per year
Employment Type: Full-Time, In-Person
Working Hours: Monday – Saturday, 09:00 – 19:00
Benefits: On-site parking
About the Role
We are looking for a professional and organized Receptionist to be the first point of contact for visitors and callers. This role is key to maintaining smooth administrative operations while delivering excellent customer service.
Key Responsibilities
- Welcome visitors and direct them appropriately with courtesy and professionalism.
- Answer incoming calls promptly, demonstrating excellent phone etiquette.
- Schedule appointments and maintain accurate calendars.
- Perform data entry accurately using Microsoft Office, Google Workspace, and QuickBooks.
- Handle incoming and outgoing correspondence, including emails and postal mail.
- Maintain organised records of visitors, calls, and administrative documents.
- Assist with general office tasks such as photocopying, filing, and organising supplies.
- Support team members with clerical duties to ensure efficient operations.
Requirements
- Prior office experience is preferred but not essential; training will be provided for the right candidate.
- Proficiency with Microsoft Office (Word, Excel), Google Workspace (Gmail, Calendar), and QuickBooks is highly desirable.
- Strong organisational skills with the ability to manage multiple tasks efficiently.
- Excellent communication skills and professional phone etiquette.
- Typing speed of at least 40 WPM with high accuracy is advantageous.
- Attention to detail and knowledge of general office procedures.
This role offers a dynamic work environment where your organisational and administrative skills will be valued. We welcome proactive, friendly individuals who are eager to contribute to the team’s success.