Location: Cote
Job Type: Full-time (40 hours per week)
Pay: £13.45 per hour (Annual Salary: £27,976)
About the Role
We are looking for a reliable and hardworking Laundry Assistant to join the St Monica Trust team. In this role, you will provide a high-quality commercial and personal laundry service across our sites, ensuring laundry is processed efficiently while maintaining excellent hygiene, safety, and customer service standards.
Key Responsibilities
- Deliver an efficient and timely laundry service for residents and all St Monica Trust sites.
- Sort, wash, dry, fold, and distribute laundry with care and attention to detail.
- Maintain and operate laundry equipment safely and effectively.
- Monitor and manage laundry supplies and storage areas.
- Keep the laundry area clean, organised, and compliant with health and safety regulations.
- Follow infection control, manual handling, and workplace safety procedures.
- Report any equipment faults, hazards, or health and safety concerns to the appropriate manager.
- Open, operate, and close the laundry service on Saturday mornings and during periods when the Manager or Senior team member is absent.
- Build positive working relationships with colleagues and provide excellent customer service.
- Occasionally assist with transporting laundry between St Monica Trust sites, as agreed with your line manager.
Skills and Experience
Communication
- Good written, verbal, and basic numeracy skills.
- Ability to communicate effectively with people who have different communication needs.
- Strong customer service and interpersonal skills.
- Able to follow instructions, procedures, and workplace policies.
- Confident using different communication methods when required.
Problem Solving
- Able to organise and prioritise workload effectively.
- Identifies potential issues and resolves them where appropriate.
- Adapts to changing priorities and work demands.
- Knows when to seek guidance from a line manager.
- Willing to suggest improvements that enhance team efficiency.
Personal Qualities
- Caring, professional, and dependable.
- Takes pride in delivering high-quality work.
- Shows respect for older people, including those living with dementia.
- Values diversity and treats everyone with dignity and respect.
- Willing to learn and develop new skills.
Teamwork
- Works well as part of a supportive team.
- Builds positive relationships with colleagues, residents, and visitors.
- Comfortable working in a physically demanding environment and managing occasional challenging situations.
Essential Requirements
- Ability to undertake heavy manual work.
- Willingness and ability to learn new skills.
- Good customer service skills.
Desirable Requirements
- Experience working in a commercial laundry environment.
- Experience operating industrial laundry equipment.
- Knowledge of health and safety, infection control, and manual handling procedures.
Additional Information
All duties must be carried out in accordance with St Monica Trust’s Equity, Diversity and Inclusion Policy. This job description outlines the main responsibilities of the role and is not intended to include every task that may be required.
Salary: £27,976 per year
Working Hours: 40 hours per week (Full-time)
For further information, please contact the Recruitment Team at recruitment@stmonicatrust.org.uk.