Job Type: Permanent
Salary: £24,873 per year
Schedule: Shift work (24-hour rota, including weekends, nights, early/late shifts, and bank holidays)
About the Role
We are looking for reliable and customer-focused Bus Drivers to support safe and efficient passenger transport across both landside and airside areas at Birmingham Airport.
As a key point of contact for passengers, you will help ensure a smooth, safe, and welcoming journey experience by delivering high-quality transport services throughout the airport.
Key Responsibilities
- Operate buses safely in line with UK driving laws and Birmingham Airport regulations
- Ensure full compliance with all safety, security, and operational procedures
- Maintain accurate documentation, licences, and required records
- Identify and report safety issues, incidents, and near misses
- Provide excellent customer service to passengers at all times
- Work closely with internal teams to support smooth operations
- Carry out any additional duties required to support the operation
Requirements
- Full, valid driving licence appropriate for the role
- Willingness to work a flexible 24/7 shift pattern
- Strong customer service and communication skills
- Commitment to health and safety standards and procedures
- Ability to complete mandatory training, including Health & Safety and CAA requirements
- Experience in transport or customer-facing roles is desirable
About Birmingham Airport
Birmingham Airport is the UK’s seventh-largest airport, serving over 120 destinations worldwide through 30 airlines. With continued growth plans, we aim to serve more than 18 million passengers annually by 2033.
We are committed to providing a safe, efficient, and welcoming experience for all passengers under our guiding purpose: “Proud of Every Journey.”
Our values—Curious, Dedicated, Inclusive, Respectful, and Supportive—shape how we work together to deliver excellent service with safety as our top priority.