Location: Kings Cross Express Inn, 170 King’s Cross Road, London WC1X 9DH
Pay: £12.21–£13.99 per hour
Job Type: Full-time, Part-time, Permanent
Shift: 12-hour night shifts, Flexitime
Overview:
We are seeking a dedicated and reliable Night Receptionist to join the front office team at Kings Cross Express Inn. If you take pride in providing warm hospitality and enjoy working independently during night shifts in a dynamic hotel environment, this role is perfect for you. (Please note: We do not provide visa sponsorship.)
Key Responsibilities:
- Welcome and assist late-arriving guests with check-in and check-out procedures.
- Handle guest enquiries, reservations, and phone calls efficiently.
- Ensure guest comfort, safety, and satisfaction throughout the night.
- Conduct nightly audits and maintain accurate records.
- Monitor CCTV and coordinate with night security or management as needed.
- Prepare reports and ensure a smooth handover to the morning team.
Requirements:
- Previous experience in hotel reception or customer service preferred.
- Excellent communication and interpersonal skills.
- Confidence using PMS or hotel management software (training provided).
- Reliable, punctual, and able to work independently.
- Good spoken and written English.
Benefits:
- Competitive hourly pay (£12.21–£13.99/hour)
- Paid training and career growth opportunities within the hotel group
- Flexitime scheduling
- Employee discounts
- Birthday day off
- Supportive management and welcoming team environment
How to Apply:
If you are passionate about hospitality and enjoy the calm yet active atmosphere of night shifts, please send your CV to accounts@kingscrossexpress.com with the subject line:
“Night Receptionist Application – Kings Cross Express Inn”