Retail Catering Assistant

Employer: Ashford and St Peter’s Hospitals NHS Foundation Trust
Location: St Peter’s Hospital, Chertsey, KT16 0PZ
Salary: £26,618 per year
Job Type: Full-time
Working Hours: Rota-based, between 7:00am and 7:00pm, 365 days a year

About the Role

Ashford and St Peter’s Hospitals NHS Foundation Trust is looking for a proactive and motivated Retail Catering Assistant to join its catering team.

The role involves providing high-quality food and beverage services to patients, visitors and hospital staff while maintaining excellent customer service, food safety and hygiene standards.

The main base will be St Peter’s Hospital, with a requirement to work at Ashford Hospital and other Trust locations when needed.

Key Responsibilities

  • Serve freshly prepared food and beverages to patients, visitors and staff.
  • Prepare hot and cold speciality drinks and refreshments.
  • Replenish food and retail displays throughout the day.
  • Maintain clean, tidy and well-presented catering areas.
  • Clean, maintain and safely store crockery and cutlery.
  • Operate dishwashers and other catering equipment safely.
  • Monitor food and equipment temperatures according to Trust procedures.
  • Check use-by dates and maintain correct stock rotation.
  • Follow HACCP, food hygiene and food safety procedures.
  • Complete required food safety and temperature records.
  • Maintain excellent personal hygiene and uniform standards.
  • Carry out cleaning duties according to schedules and COSHH requirements.
  • Report equipment faults, breakdowns and maintenance issues promptly.
  • Follow health and safety procedures and local safe systems of work.
  • Support infection prevention and hand hygiene requirements.
  • Provide friendly and professional communication to patients, visitors and colleagues.

About You

The successful candidate should have:

  • Excellent customer service skills.
  • Good face-to-face and telephone communication skills.
  • A positive, proactive and team-focused approach.
  • Strong attention to hygiene, cleanliness and food safety.
  • The ability to follow procedures and work to high standards.
  • A willingness to work flexible shifts across a hospital environment.
  • A professional and respectful approach when dealing with patients, visitors and staff.

What the Trust Offers

  • £26,618 annual salary
  • Full range of NHS benefits and discounts.
  • Opportunities for professional development and training.
  • Flexible working opportunities.
  • Employee development and career support.
  • The opportunity to work within a large NHS organisation serving communities across Surrey.

About Ashford and St Peter’s Hospitals NHS Foundation Trust

Ashford and St Peter’s Hospitals NHS Foundation Trust is a major provider of acute hospital services in Surrey, employing approximately 4,800 staff.

The Trust is committed to delivering excellent patient experiences and outcomes while supporting staff development, wellbeing and career progression.

Please note: Vacancies may close early, so early application is encouraged.

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