Erdington, Birmingham B24 8QJ | £12.71 to £14.71 per hour | Permanent, part-time or full-time | Alternate weekends
The role
Oakwood Care Home is looking for a reliable, considerate Housekeeper to keep our home clean, comfortable and welcoming for residents, families and visitors. You’ll clean residents’ rooms and shared areas and keep their clothing, bedding and towels clean and ready to use.
The way you do these everyday tasks matters. Knocking before you enter, respecting where residents like to keep their things and returning clothes to the right place all help residents feel at home.
Experience in housekeeping, cleaning or laundry is welcome, and full training and support will be provided.
What you’ll do
- Clean residents’ bedrooms, bathrooms, toilets, lounges, dining areas, corridors and other areas, following the home’s cleaning schedules
- Knock before entering residents’ rooms, explain why you’re there and respect their privacy, preferences and routines
- Handle residents’ belongings with care and leave rooms tidy, with things in their usual places
- Clean and disinfect high-touch surfaces, use products and equipment safely, and follow procedures for protective equipment and waste disposal
- Use wet-floor signs and keep walkways clear so everyone can move around safely
- Complete cleaning checklists accurately and report hazards, maintenance issues, damaged equipment or low stock to the senior on duty
Laundry
- Collect, sort, wash, dry and fold residents’ clothing, bedding, towels and other items, following the home’s laundry procedures
- Follow garment care labels and check name labels so clothes go back to the right person
- Keep clean and used laundry separate and follow procedures for soiled or potentially infectious items
- Return clean clothes and linen promptly, respecting each resident’s preferences
- Keep the laundry room clean and organised, and report missing or damaged clothing, equipment faults or shortages
Working as part of the team
- Work with care staff and colleagues to plan cleaning and laundry around residents’ needs and routines
- Communicate patiently and respectfully with residents, including people living with dementia
- Report any concerns about a resident’s safety or wellbeing, following the home’s safeguarding procedures
- Maintain confidentiality and follow infection prevention and control, health and safety, and safe manual handling procedures
What we’re looking for
- Reliability and good timekeeping, and the ability to work the alternate weekend rota
- Kindness, patience and respect when talking to residents, families and colleagues
- Organisation and attention to detail, especially with cleaning schedules and sorting clothing
- Comfort working independently and as part of a team
- The ability to follow instructions, complete records and raise concerns promptly
- Willingness to train and follow the home’s policies and procedures
What’s in it for you
- Workplace pension
- Refer a Friend bonus scheme
- Free on-site parking
- Subsidised meals
- Training, development and career progression opportunities
- A supportive working environment
About Oakwood Care Home
Oakwood Care Home is a purpose-built residential care home in Erdington, Birmingham, established in 1983 and registered with the Care Quality Commission (CQC). We support older people, including residents living with dementia and those receiving palliative and end-of-life care. We aim to create a home-from-home where residents feel safe, comfortable and respected, and our housekeeping and laundry team helps make that happen every day